Shipping Policy

Thank you for shopping with Madame Weathersby.

We are committed to providing a smooth and reliable shopping experience from checkout to delivery.

Order Processing

Orders are processed Monday through Friday, excluding holidays. Processing typically takes 1–3 business days before shipment.

Shipping Time

Domestic deliveries generally arrive within 3–7 business days.

International orders usually arrive within 7–21 business days depending on destination, customs clearance, and local courier services.

Order Tracking

Once your order has been shipped, a tracking confirmation email will be sent automatically.

Shipping Delays

Occasionally, unexpected delays caused by weather conditions, customs inspections, or courier disruptions may occur. We appreciate your patience in such situations.

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses supplied during checkout cannot be guaranteed for replacement or refund.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

Customs & Import Duties

International customers are responsible for any customs duties, taxes, or import fees required by their country.

Contact

For any shipping questions, please contact our customer support team through our Contact page.